Comments on: Do Not Use HostOnce for Web Hosting

By: Strangerst

Strangerst — Mon, 01 Mar 2010 21:50:40 +0000

somebody know how can I contact to hostonce I’m crazy because my domain name is expired and for me is impossible think in change it. I have two number 910…4678 an 910…1999, and the emails@hostonce.com but don’t happend nothig.

somebody that know another phonenumber or how can I contact them.

Regards,

By: Leonardo

Leonardo — Mon, 30 Nov 2009 17:52:31 +0000

Hello,

Please I need your help, I need to transfer my Domain out of hostonce this guys are the worse. FUCK… RATS!!
No Phone number, not reply any email at all.
Please I need somebody to show me a light, You don’t even know how angry I am with this situation!!
Appreciate your help.

By: Sebin

Sebin — Sat, 15 Nov 2008 18:09:25 +0000

Thank you for your report. We’re sorry that you have experienced trouble with your domain registration. We have sent your problem report to ICANN, which will forward it to your registrar. We hope you will be able to resolve the matter to your satisfaction.

ICANN will review your problem report and use it in establishing long-term registrar policy.

For a complete list of ICANN-accredited registrars, please visit http://www.icann.org/registrars/accredited-list.html.

http://www.smithcreate.com/2008/08/19/do-not-use-hostonce-for-web-hosting/

Name: Sebin Babu K P
Organization: sebospace
Email: sebin_babu@yahoo.com
Phone: 971502426755
Domain: sebospace.com
Real Registrar Name: DOTREGISTRAR, LLC.

Summary:

Sir

Hostonce.com as a service provider was registered my domain on 11-NOV-04 onwards. Now I want to get the domain name from this people and renew this. Or renew this from their side and point to the DNS NS45.MYSERVERHOSTS.COM and NS46.MYSERVERHOSTS.COM.

After paying the amount also Hostonce is not renewing my domain and due to this I am loosing my daily bread business. A lot of people having complaint about their services that you can find in google search for HostOnce.com.

http://hostonce.com/termsandconditions.htm is their policy page for transfering domain to the owner. I have kept the mails as prveious conversations.

What should I do sir they are not renewing it or not allowing me to renew. or transfering to me. I am loosing business due to this kind of bad specialisation.

Pls help me what to do where to go.

Sebin

Issue:
compliance-ownership-transfer

——————————————————————————–

From: Billing [mailto:billing@hostonce.com]
Sent: Friday, November 14, 2008 8:05 PM
To: ‘AL ARABIYA COMPUTER CONSULTANTS’
Subject: RE: DNS FORWARD

I have forwarded your request to our Domain Department.

Tracy

——————————————————————————–

From: AL ARABIYA COMPUTER CONSULTANTS [mailto:aaccuae@eim.ae]
Sent: Friday, November 14, 2008 10:48 AM
To: billing@hostonce.com
Cc: debbie@hostonce.com
Subject: FW: DNS FORWARD

——————————————————————————–

From: AL ARABIYA COMPUTER CONSULTANTS [mailto:aaccuae@eim.ae]
Sent: Friday, November 14, 2008 7:48 PM
To: ‘domains@hostonce.com’
Subject: DNS FORWARD

Sir,

Pls forward the DNS for sebospace.com to the following

Please change the DNS of sebospace.com to..

ns45.myserverhosts.com

ns46.myserverhosts.com

This site is down for last few days. Last month I made the payment for domain.

Sebin

By: Tom

Tom — Fri, 07 Nov 2008 20:01:26 +0000

Anyone know a phone number for hostonce so I can call them and get my DNS changed so I can transfer out of this sad service???

By: Elliot

Elliot — Tue, 21 Oct 2008 20:02:50 +0000

I was able to reload files to my other website but when I tried on this one, I got a message saying that I didn’t have any disk space. Billing writes me saying
Unfortunately we do not issue credits for downtime and we only process refunds for cancellations which occur during the first 30 days of service

No one responds to problem postings. I was able to switch to godaddy.com because I was smart enough to have them put the accounts in my name. If you didn’t do that, you are probably out of luck. Godaddy is great; They have telephone support and you can host 50 websites for under $10.

I see now that their website says
Due to recent stability issues, we have migrated all our servers away from our original data center to a new center located in New Jersey.

They finally posted something for me on their helpdesk but they never emailed me anything about it. I wish we could publicize this site so that other suckers don’t waste their money on them

By: Megan

Megan — Tue, 07 Oct 2008 00:21:12 +0000

hey Guys,

My FTP for all for accounts is working again……….I followed Hostonces instructions on their support page……….after my first try this did not work………..but my second attempt was sucessful……….Go figure?.

Now all I need is for Hostonce to respond to my request to tranfers the domain names.

Megan.

By: Ryan

Ryan — Fri, 03 Oct 2008 05:04:24 +0000

The class action suit is underway. Go to http://www.indianacitycorp.org/blog/index.php

We are in discussions with a lawyer. We need as many people as possible and we are building evidence against them now.

If you are sick of HostOnce and their horrible service then join us in taking them down.

By: Megan

Megan — Wed, 01 Oct 2008 00:46:29 +0000

We have 4 websites with hostonce that have been down for the last month………..It’s concerning to read that others are experiencing the same thing………..Our websites are currently online…….but emails are not coming through and my FTP passwords are apparently incorret. ……….So my websites online but I can’t update it………..I think it’s just a matter of time before they pull the plug.

I live in Australia and have tried to called the number in Victoria that apparently is hostonce……….but it is disconnected.

They also had….until recently……and Australian domain name (hostonce.com.au) which no longer exists…….

Looks like the rats are leaving the sinking ship.

I will contact the Australian department of fair trading……….to see if we have any ground to stand on in retreiving our domain names.

Megan
Meganblume@hotmail.com

By: Nancy

Nancy — Tue, 30 Sep 2008 14:47:07 +0000

I had two websites on hostmonster for over a year and last weekend they migrated my site without a proper back up and completed DELETED both of my entire websites along with 900 other websites. If you have had problems with hostmonster in the last three years, please get in contact with me to join a class action law suit against them. They are claiming zero responsibility for the horrific act. Not only do they expect us to rebuild our websites at our expense they are expecting us to be o.k. with the loss of revenue this has also created. Hostmonster generates millions of dollars each month in revenue. Corporate America – enough of your passing the buck. It’s time for us to stick together and make them pay for their mistakes. Please contact me to join the class action lawsuit.
305 494 9304 icoachyou@gmail.com Nancy

By: Elliot Cramer

Elliot Cramer — Fri, 26 Sep 2008 21:56:14 +0000

I did what I was told (see above under my name)
I apparently now have control over my websites and it didn’t cost anything. I was able to make myself the administrator. Fortunately hostonce did change ownership to me as I asked them after their waiting period. I was going to switch to godaddy but after reading what Leo referred to, I guess namecheap is better. It looks as though I can have them both under one account with them for less than I paid for both with hostonce. I want to keep control of them but I’m not sure what is involved